General Terms & Conditions
Black Out Dates for food and beverage outlets:
- New Year’s Eve
- New Year’s Day
- Chinese New Year Eve
- Chinese New Year
- Valentine’s Day
- Mother’s Day
- Father’s Day
- Christmas Eve
- Christmas Day
Terms & Conditions
GENERAL
- Downloading the Senses 360 membership constitutes your acceptance of the terms and conditions listed below.
- This membership is non-transferable, non-refundable, and has no cash value.
- Your membership benefits are available throughout the year except on Black-out Dates.
- Your membership privileges will be applicable only upon presentation of a valid membership card. No refunds will be accorded if the card is not presented.
- Reductions cannot be used in conjunction with any other special promotional offers, programs, or Senses 360 membership card.
- Certificates must be used within the validity period.
- Changes and/or additional benefits and restaurant promotions are communicated to members via a monthly newsletter. Please ensure that your email address is given to us upon registration or receipt of your package.
- Participating outlets, discounts, and services are subject to change.
MOBILE APPLICATION
- Memberships are the responsibility of the member and are valid until the expiry date shown on the mobile application.
- Any loss or theft of your mobile application should be immediately reported to Senses 360 Membership Club.
- Once membership is purchased, the member is bound to abide by the policies, terms, and conditions of the mobile application by the Hotel Management. The Hotel Management reserves the right to cancel the membership when a member does not abide by the policies, terms, and conditions for this program. No refund on the membership fee and or any form of compensatory measures will be extended.